Help

Shipping

What are the delivery charges?

Delivery charge varies with ship to address within Bangalore, Karnataka. The delivery charge may be waived off, if you shop for a minimum predefined value.

What do the different tags like "In Stock", "Available" mean?
'In Stock'

For items listed as "In Stock", the delivery time is based on your location pincode (usually 2-3 business days in areas where standard courier service is available). We ship only to Bangalore, Karnataka.

'Out of Stock'

Currently, the item is not available for sale.

Does Nimmys patisserie deliver nationally?

As of now, Nimmys Patisserie delivers items only in Bangalore, Karnataka, India.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in Bangalore, Karnataka, India.

 

Returns

How do I return an item purchased on Nimmys Patisserie?

It is difficult for us to support returns as our products are consumable. All sales are final.

 

Refund

When are Refunds provided?
  • We work to provide the most hassle-free online shopping experience. Refunds are issued when a dispute has been ruled in your favour.
  • The refund would happen the same mode of transaction and not through any vouchers, coupons etc.
  • Once we confirm your refund request, you will receive a mail from us. Upon sending the mail,we will follow up with the with financial organisations for the same.
  • Generally refunds are processed within 40 days of the refund request. Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.
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    Cancellations

    How do I cancel an order?

    Unfortunately, an order cannot be canceled once the order is confirmed.

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